Not difficult. Ask about how to deal with an irate customer or if you've ever had to deal with one. Just be positive, smile, and don't be nervous. Also asked what my major in college was and what I want to do after college.
Professional Services Consultant Interview Questions
1,849 professional services consultant interview questions shared by candidates
They asked about the customer service experience
Tell me about a time you had a stressful work situation and how did you resolve it?
Describe your approach to customer service- what are two or three things you strive for when you are assisting a client?
Do you have weekend and evening availability?
Give me a time when you went above and beyond your role to help out a co-worker?
Tell me a time when you worked in a fast paced environment for an extended period of time and how do you deal with that?
Tell me about your most difficult customer (internal or external customers), describe the situation, how you interacted with them, and what were the results?
What were your responsibilities at your last job?
Why do you think you'd be a good fit for this role?
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