While performing your job an issue arrises and you don't know what do you, how do to find the solution? List the following in order you would refer to: ask co-worker, consult knowledge base, ask Manager, use search provider i.e. Google.
Remote Technical Support Interview Questions
3,466 remote technical support interview questions shared by candidates
The technical challenge was actually a little fun. You are given various troubleshooting scenarios and are left to get oriented in the software and solve the client's problem.
What would be the first thing you would try if someone had no internet access
how i dealt with customer issues
Do you know what a router is.
What are your expectations of day to day functions
Engineering related
Can you regurgitate a script?
Favorite security or anti-virus for your computer?
Bob's grandson download pictures onto his computer but Bob can't find them in his computer. Where would you have him look?
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