First-round was a basic HR round with generic questions such as:- 1. Tell me about yourself, why do you wish to join us, etc. 2. Write down anything you want within 2 minutes. The second round was communication and I got rejected in that session. the interviewer was super polite and professional and she also gave me a few pointers for the future interview process. Question- walk through the resume. Describe yourself. Why did you leave your previous organization etc?
If you are having technical issues (computer freezes or locks up) yet the customer can still hear you and you can hear them, what do you do?
Give an example of a time you have gone above and beyond for a customer.
Multitasking, Typing( speed), Situational Scenarios, and Why do you want to work with Verizon
Q: Working from home is an awesome benefit, but it's not for everyone. Tell us why you think you'd do well working from home, and how you would ensure that you have a quiet, distraction free environment during your work shifts?
Q: At SYKES, our customers depend on us! What can you tell us about your attendance and timeliness for work (or school)? And…do you have any days or times that you’re not available for work?
name a time you had trouble working with someone and how did you handle it? what was the outcome
Answer a time that you helped a customer in a difficult situation
Tell about a new technology that you are excited about?
Where would you see yourself in 5 years?
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