Why Hilton over Marriott?
Reservation Agent Interview Questions
670 reservation agent interview questions shared by candidates
Describe a time you worked with metrics and had to meet specific goal? Did you meet your goals and specify the situation.
How would you handle an irate customer?
How did you handle frustrated customer?
They were all standard questions
How you have handled a difficult situation with the guest?
do you have any sales experience?
Why do you feel like you fit the role as a General Reservation Specialist?
How are you going to go from a Management role to Suborinate role?
Describe an experience when you were required to respond to a changing policy that you didn't agree with.
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