In the email, there were FAQ attachment along with it, Tell me what do you think about these question...
Reservation Agent Interview Questions
670 reservation agent interview questions shared by candidates
Describe the duties at (your former jobs).
How do your past experiences qualify you for this position?
Were you given any targets, or sales goals?
How did you cope with having a new manager?
Tell me a time when you had to deal with an angry customer.
Was there ever a time when you had to change managers, if so, how did you handle it and adapt to the changes between the different management styles? If a customer calls in asking for just general information, how would you turn it into a reservation or sale?
Are you in school?
When was a time you went over and above for a customer?
How to handle difficult customer.
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