The questions were pretty basic to how you would handle customer service situations. Like describe a time you had to make a diffuclt choice. or tell of a time you went above and beyond for a customer.
Reservation Interview Questions
670 reservation interview questions shared by candidates
Name a time you had a difficult customer. How did you handle it? What was the outcome?
What is your customer service experience?
They had me do a role play call
How do you fact find?
What would you do if the hotel requested by the client is not available and they only want that hotel?
Why do you want to work for this company
In interview they are asked me Some city codes and some airport codes And they are asked me you know about creation of pnr and They Said to me creat 1 pnr From hyd-man 2 adt 2 chd fare.
How I handle pressure?
Their main questions was regarding scheduling and how well you can adapt to a changing environment.
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