How would you deal with an irate customer?
Reservations Agent Interview Questions
993 reservations agent interview questions shared by candidates
Sales Techniques and overcoming objections
When were you in a tough situation at work, what did you do, and how was it resolved?
As perguntas são para te conhecerem melhor, mais pra conhecer sua personalidade sendo que eles são bem simpáticos. Como é para trabalhar aqui no Brasil eles iniciaram falando com a gente em Português mas depois explicaram que iriam fazer algumas perguntas em Inglês para ver como era a nossa fluência.
What are you weak points?
Did you ever have to make a fast decision on your own at your previous workplace? if so what was it and how did you do it?
What is your goal out of this job?
If you had many different things to do in a day, how would you prioritize everything?
What makes you a good candidate?
About experience, how to deal with calls and being able to work dealing with more than one task.
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