tell me about your experience
Reservations Agent Interview Questions
993 reservations agent interview questions shared by candidates
Are you able to work any shifts given?
Tell me about a time when you were under stress.
Customer service?
What are your expectations working at this company?
At one point of the group interview they had us ask each other questions. You could tell people were trying to squash your chances and ask extreme and provocative questions. So weird.
Have you read anything about the hotel recently?
Tell me a time in customer service where a customer was unsatisfied and what you did.
Basic questions about communications, how to handle change, and dealing with a difficult customer
Explain a difficult situation with a customer ?
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