Main question was what I brought to the team.
Retention Representative Interview Questions
1,294 retention representative interview questions shared by candidates
They asked for an example of a time that I was in a situation, and what did I do about it?
What makes you feel this role is something you would fit
The hardest part is seeing how you would be in that call center situation. They will pretend to be a customer and see how you are with listening to the "customer".
Role play during interview instead of questions
Give me an example of how you handle an irate customer?
See above reommendation
What does a typical day at your last job look like.
are you a team player
How I would handle if a customer is angry?
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