Technical questions were basic fundamentals. Behavior questions were all situation based for customer success and problem solving
Senior Technical Account Manager Interview Questions
267 senior technical account manager interview questions shared by candidates
What is your major achievement in the last 6 months?
Zero Trust Architecture and how NetFoundry has implemented Concepts of cloud networking, network security, SDN etc TAM / Customer success related
The 1st interview questions were technical, mostly around relational and non-relational DBs, and also around web apps, load balancing and HA. The 2nd interview was behavioral using the STAR way, and focusing on conflicts with customer, colleagues, and direct manager.
Tell me about a time you had to disagree with your boss and what was the outcome?
What makes you the best candidate for this position?
I was given a 8 question sheet where there are customer scenarios varying between technical and theoretical, and you have to answer it as if you were in the role, and also put your thought process.
Tell me about a time that you had to tell a customer a difficult situation and how you handled it
They asked questions about the wide range of roles I've held throughout my career since it fits in nicely with the role they were hiring for and also asked how well I handle ambiguity since this is a new position that isn't fully flushed out yet in terms of the role description and function.
First round was more on the AWS service they have on a very high level, if you're a certified AWS Associate this should be eassy-peassy for you. Second round was on reviewing an architecture and then letting you decide which AWS services you would use to implement the architecture.
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