It was a group interview, no one-to-one’s were carried out.
Service Assistant Interview Questions
3,350 service assistant interview questions shared by candidates
Tell use about a time that you had an irate customer, and how did you solve the problem?
Tell us about yourself Why Coventry Building Society What would you do if your customer is aggressive/not polite to you or to your colleague
What are your negatives?
How do you work under pressure
Pourquoi Warner Music France? Pourquoi le secteur de la musique?
They asked about multiple scenarios and what would I do. They also asked about personal interests etc.
What do you think good customer service looks like?
What is the most important thing when it comes to customers?
Did you have any previous experience with the customer complaints? Give an example.
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