Honestly, it felt like more of a conversation than a formal interview. Basically talked about the industry, personality-type questions, tenets of sales, role played a call.
Service Representative Customer Interview Questions
74,949 service representative customer interview questions shared by candidates
Tell me about a time when you went above and beyond to help a customer.
What are your hobbies?
Do you have any work experience?
How would you handle a irate customer?
Name something you did at a your prior position that went over and above the job expectations, that you weren't asked to do, that helped the office.
I was asked how would you handle an irate member?
Are you comfortable with actively navigating 15 or so applications?
Situational Questions: A customer says he spills something on the floor but you cannot see anything. What would you do?
Why do you think you should be offered the job?
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