Tell me about a time you had to deal with an unhappy customer and how did you fix it?
Service Sales Representative Interview Questions
1,168 service sales representative interview questions shared by candidates
Describe a situation in which you had to calm down an upset customer.
Name a conflict you resolved without help from anyone.
What type of customer service experience do you have?
What kind of management do you prefer ?
Why do you want to work for pnc?
Name a time where you and a coworker disagreed and you had to convince them to see things your way.
Tell me about a time you had a customer asking for a manager but there was no manager available and no floor support. How did you handle that?
The questions change a lot. There is no specific questions that i am aware of. The best thing that they like to hear is that you have an entrepreneurial spirit. They want you to take ownership of your route and be able to handle customer objections.
Very easy questions. All STAR format.
Viewing 971 - 980 interview questions