Mainly competency questions, strictly based on Amazon's own competency framework. You need to give proof in points on displaying those behaviours, e.g. "Obsessed by Customers / Dive Deep, etc.". They expect the answer to follow a STAR-type of structure (Situation-Task-Action-Result). Example of a non competency question: "Do you think it is clear for customers to differentiate when they purchase on Amazon's marketplace or directly from Amazon?"
Tell me about a difficult client interaction you’ve had and how you navigated it.
The format is typical behavioral interview questions
Importance of E,D & I and how I would go about overseeing this.
increasing services quality and team utilization
The hiring manager didn't ask me a single question.
They were focused on development processes and engaging client satisfaction.
Standard Set Of Questions
Past experiences and Leadership principles based questions
Tell us about a time that you were 50% complete to a goal and the goal or plans changed.
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