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Servicio Al Cliente Interview Questions
74,293 servicio al cliente interview questions shared by candidates
What kind of experience do you have?
Hardest part of your last job?
What is the latest version of windows?
If you need help but don't want to bother your manager would you ask a co-worker or use internal resources?
Tell me about a time when an employee asked you to do something unethical. Tell me about a time you received good customer service. Tell me about a time you received poor customer service. Tell me about a technical issue you recently resolved at home.
Tell me about a time when you went above and beyond to help a customer.
Common things about why going abroad, working period, salary expected ?
Can you deal with angry or belligerent customers over the phone?
Situational Questions: A customer says he spills something on the floor but you cannot see anything. What would you do?
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