how to deal with angry customers
Servicio Al Cliente Remoto Interview Questions
1,971 servicio al cliente remoto interview questions shared by candidates
I blew it when asked if I would be okay with working in a different timezone for a while. Although I work in and deal with several, I'd just gotten off a call with Lisbon and confused zones in my response. When I told my daughter whom works with 12 countries and all US timezones, she said, "I wouldn't hire you." We laughed and both agreed that if it was meant to be, it would.
How would you respond to an angry caller?
How do you handle an irate caller?
What accomplishment are you most proud of in your career?
Skills, expertise, willingness to move
I was asked why a hypothetical end user could not view the company web site while in the office although users at home report the site up and functional.
do you have a laptop
How I would explain to a customer what a internet modem looks like and how I would help them find it in their house. (Easy I know)
What was my experience with phone sales?
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