Then in the middle of the interview he asked me about my previous NOC staffing from previous company so I gave him a number and explained our ops. And then he went on to contradict me, like " No you're wrong, you cant staff a 24x7 NOC with only that number of staff, blah blah blah and he went on about a computation. By the tone of his voice this is what he was telling me " You're wrong, i am right."
Mainly questions about how i handled stress.
Previous experience? Examples where you managed a team?
expectations on a nightly basis are totally unachievable, you never get enough staff to do the work even though they give you all the info you need to prove this but put it on paper as evidence and you will be told to 'just get on with it'. colleague training is so repetative you will lose your will to live within first 3 months. due diligence process and 'safe and sound' process is nothing more than a paper work exercise and will be use to discipline you when something goes wrong further up the tree. there is a real bad blame culture rather than trying to ensure the problem does not happen again.
Biggest strength, weakness, how did you handle a difficult situation, etc.
Tell me about yourself please
Give an example of when you experienced good customer service.
Why do you want to work here?
All the questions were very straight forward and easy to answer honestly
non si è presentato il manager
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