how do you feel you communicate with fellow partners and is there any room for improvement?
Shift Interview Questions
6,478 shift interview questions shared by candidates
What is your favorite drink?
Standard questions about the culture. Also if you are a tea or coffee drinker. Why do you want to work for starbucks?
How have you handled a customer service conflict in the past?
How to handle inappropriate customers.
What are my goals in the next five years?
Describe how you interact with people
Customer sue is very upset her latte wasn't made correctly. What would you do?
Store Manager: Tell me a time when you fought to have your say in a corporate decision! What was the situation, what did you have to achieve, how did you do it, and did it work out?
Shift Supervisor: I had to ask questions at the end of the interview. I cited an article from adage.com, stating the in the US, SBUX is loosing its reputation, and it even stands for all the hardships the economic crisis brought for the people. I asked whether it's the same in Europe, or we managed to stay afloat, still providing our customers premium quality service.
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