Can you describe your experience in customer success and how it has prepared you for a team lead role? How do you define customer success, and what strategies have you implemented to ensure it? What metrics do you use to measure customer satisfaction and success? How do you handle demanding or dissatisfied customers? Can you provide an example of a challenging situation and how you resolved it? What experience do you have in managing or leading a team? How do you motivate and support your team members?
