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You are working at the click and collect desk. A customer says they received an email saying their delivery is ready for collection. When you go to look for the parcel it is not there yet. How would you handle this situation?
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Stock Replenishment

Interviewed at John Lewis & Partners

3.8
Apr 6, 2019

You are working at the click and collect desk. A customer says they received an email saying their delivery is ready for collection. When you go to look for the parcel it is not there yet. How would you handle this situation?

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