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Store Interview Questions
27,039 store interview questions shared by candidates
What would you do if a customer was unhappy with X
Name a situation in which you had a fellow employee that was not pulling their own in regards to workload. What do you do? What was the outcome? How did it effect the work environment?
Tell me about something you created or instituted in your department.
Tell me about a situation where you had to make an unpopular decision and how did you handle it?
My knowledge on P&L and KPI
Role play: Out of stock of butternut squash for a vegetarian recipe Offer alternative to help make Lasagne - sweet potato mash (topping) Offer 3 for 2 deals on sides/desserts/wine/other main meals Don't offer the fish meals because the customer was not sure about fish and vegan stuff Make small talk throughout - ask occasion/guests/dietary requirements - I forgot to ask about allergies but they said there was a mushroom allergy anyway Interview questions: COMPLETELY DIFFERENT from those advertised online - the interviewer said they have a new process now. Questions: Why do you want to work for M&S? Do you have any previous experience in retail? Describe your day from leaving home to coming to this room. When have you ever disagreed with rules/a situation and then done something about it? When have you ever used your initiative? When have you ever changed something/rules/etc at work? I can't remember the rest. My feedback was great. I did really well. I got 3/4 and 4/4 on the interview questions. I had three people all interviewing me at once. The only thing they could give constructive feedback on, is that my interview answers could have contained more details - in relation to how others at my previous jobs viewed me or my ideas. Bit random. But I read their comments and assessment sheet and they did tick the box for me that said 'give offer'. All in all it went great, and the guy even said I would be most likely so far to be hired. However I never got a call on the day he said they would call - if successful. I can only assume my rejection letter is in the post. So! If you don't get the job, don't assume it was you, because I KNOW I did good. :) Good luck. Other notes: I took all my personal documents and CV etc. with me but they never looked at it once. Like seriously, they didn't know my age or education or anything.
Asked what my availability was.
what are your weaknesses and strengths?
One question I remember being asked, is why I applied at that particular location. The gm wanted to know if there was a particular reason I chose to apply at his location. It’s kind of like he was looking to see if I have some sort of attachment or care for that location.
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