A user says that whenever they try to use the system, it keeps rebooting, what could be the cause of this? How would you go about trying to find out what's causing the issue?
Support Associate Interview Questions
4,752 support associate interview questions shared by candidates
Explain boot process os windows (choice given between linux and windows)? Lot of cross questioning from this.
They asked me to explain how I would troubleshoot a situation where an EC2 instance in a private subnet couldn’t access the internet. I walked them through checking the route tables, NAT gateway configuration, security groups, and network ACLs.
They asked about working night shifts. PIC was very considerate and laid down all the cons of night shifts and asked me to think through it because it might affect the daily schedules after all,
give an example of a challenge task you had with a customer and how did you resolve it
About my the best and worse experience.
Are you interviewing elsewhere? If so, where are we ranked?
How did you handle a difficult customer situation at work?
Why At&T, lots of standard questions regarding to my previous experiences, plus text in Excel in the first round
Why do want to work for Macy's ?
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