Skip to contentSkip to footer

Support Associate Interview Questions

Salaries
Interviews

4,752 support associate interview questions shared by candidates

In the first round, they asked me some questions about Windows OS troubleshooting and some networking stuff. CompTIA A+ materials should be sufficient to answer these questions. 2nd round of interviews was entirely behavioral and it's all about Amazon's leadership principles. Prepare some good stories from your past experience, it could be work or school-related or your personal endeavors.
avatar

IT Support Associate II

Interviewed at Amazon

3.5★
May 13, 2022

In the first round, they asked me some questions about Windows OS troubleshooting and some networking stuff. CompTIA A+ materials should be sufficient to answer these questions. 2nd round of interviews was entirely behavioral and it's all about Amazon's leadership principles. Prepare some good stories from your past experience, it could be work or school-related or your personal endeavors.

HireVue Questions : explain the time you failed in doing a task, When did you ask for help, the goal that you accomplished, How to improve the computer performance, what is IP address, Which kind of Microsoft application uses for calculation, and what is MAC address. Interview Questions: Explain: Firewall, DNS, VPN, ACL, SNMP Linux : cat,cd,ls,mkdir,chmod,grep Active directory and objects in it .PST refresh Group Policy IP lookup windows update where is the registry in Window And the one-hour behavioural question: The time you had a conflict with a customer, get feedback from the customer, achieve your goals...
avatar

IT Support Associate II, IT Services (L3)

Interviewed at Amazon

3.5★
Jun 9, 2022

HireVue Questions : explain the time you failed in doing a task, When did you ask for help, the goal that you accomplished, How to improve the computer performance, what is IP address, Which kind of Microsoft application uses for calculation, and what is MAC address. Interview Questions: Explain: Firewall, DNS, VPN, ACL, SNMP Linux : cat,cd,ls,mkdir,chmod,grep Active directory and objects in it .PST refresh Group Policy IP lookup windows update where is the registry in Window And the one-hour behavioural question: The time you had a conflict with a customer, get feedback from the customer, achieve your goals...

Viewing 1601 - 1610 interview questions

Glassdoor has 4,752 interview questions and reports from Support associate interviews. Prepare for your interview. Get hired. Love your job.