How do you deal with a customer having a bad day.
Support Associate Interview Questions
4,752 support associate interview questions shared by candidates
Just basic communication skill check
Give an example of a time in one of your previous roles where you had to handle conflict
1st round was of a written test which consisted of aptitude ques( maths, general awareness ques related to banking like repo rate etc) After that there was another round which consisted of puzzles and technical ques just to check the problem solving skills of a person. 3rd round was also of puzzles.
Talk us through your CV
All questions were in line with expectations - no curve or trick questions.
If the product team lets you know that they cannot fulfill a feature request that was requested by a customer, how would you handle that?
They asked to pick a software to present to the team.
Mostly about my previous work experience and how it would translate to the role.
What do you know about unisys?
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