Can you explain the OSI model?
Support Associate Interview Questions
4,752 support associate interview questions shared by candidates
A time where something did not go to plan
Technical + non technical (BQ based on leadership principle ). You should create at least 8-10 stories based on leadership principle using STAR technique.
A Scenario based question ?
How will you react to an angry seller
Normally, these were questions that could be answered based on my experiences such as projects or internships. The thing is how to answer properly in relation to Amazon Principle. But also I was asked for basic OS and Linux knowledge.
When you are unable to reach a customers website, what do you look at and how do you troubleshoot it? (In Depth)
Interview questions were specific to the technologies I put on my resume for the most part (I assume this is because I am a new grad, and don't have much of the relevant background for this role yet).
Most questions were relating to networking with some being behavioral or trouble shooting
describe yourself and why amazon
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