They asked leadership-principle based questions focused on real IT support scenarios, such as owning an issue end-to-end, troubleshooting under pressure, and delivering results for the customer.
Support Associate Interview Questions
4,752 support associate interview questions shared by candidates
How did you handle an issue ? How can you solve a problem?
Describe in detail how Asymmetric and Symmetric encryption works.
How do you handle criticism? Tell me about a time you received harsh criticism.
OS concepts: Paging, TLB, Deadlocks, Virtual Memory, Virtualization, Memory Management
Why do you want to come and work at Amazon?
What is Linux boot up process?
Generic irate customer question.
Networking, troubleshooting, operating system
Indepth knowledge on everything networking... indepth knowledge of both Linux and Windows OS... Indepth knowledge if server troubleshooting... OS trouble shooting... the entire internet process and cloud services.
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