What are three key aspects of good customer service?
Support Associate Interview Questions
4,752 support associate interview questions shared by candidates
What was the last technology related subject/program I learned?
If I had gone through the setup process for Squarespace and/or if I had personally used Squarespace products
How do you handle an upset customer?
Walk us through education background.
What's your favourite local store?
- What is a goal you have set in the past that you have not yet achieved? - Tell me about a time you handled a stressful situation and what was the outcome.
Why do you want the job?
Tell me about the time when you had to make a difficult decision and how did you do it.
I don't remember specifics, but there was a questions essentially asking which is more important: the customer or keeping the store in order. I mentioned something about balancing and multitasking, and another interviewer said customer is more important.
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