1. Difference between DNS and IP? 2. Private IP vs Public IP? 3. Cloud v Vitualization 4. How to handle problems like CPU is 100% occupied or the computer is slow what are the possible problems?
Support Associate Interview Questions
4,750 support associate interview questions shared by candidates
How DNS work
What did you learn from your current experience? Did you ever over-worked? Why? What do you do with a tough customer?
Explain the DNS process of getting the IP addresses
Lots of questions about networking, and some questions about windows usage/troubleshooting and some questions about linux commands. Public/private ip, static/dynamic ip whar are they, differences. What happens when you type in browser amazon.com? Which part is the domain name? Subdomain? Tcp/udp differences? Use areas? Http codes? Dhcp? Tcp handshake? How to disconnect? What is a virtual memory? If someone comes to you with a slow computer what do you do? -check task manager, antivirus, disk fragmentation. Bluescreen, causes etc. What is on device manager? Linux commands: list directory, change directory, check permission?
What do you know about the company
how do you handle deadlines when you're under pressure
Tell me about yourself and alexa questions ?
why joining on this role when the experience is different .
How do you create an outlook profile What is a OST and PST file. What is traceroute What is SFP How do you do a SMC reset on a Mac What root folders can you remember in linux. What is active directory.
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