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4,750 support associate interview questions shared by candidates

Cloud Concepts: What are the key differences between IaaS, PaaS, and SaaS? Explain the concept of auto-scaling in cloud environments. What are regions and availability zones in a cloud infrastructure? How does load balancing work in cloud environments? Networking: Can you explain the difference between public and private IP addresses? What is a Virtual Private Cloud (VPC), and how is it used? How would you troubleshoot a connection issue between two servers hosted on the cloud? Storage: What are the differences between object storage and block storage? How would you migrate on-premise data to cloud storage? Describe the lifecycle policy in cloud storage services. DevOps: What is Infrastructure as Code (IaC), and why is it important? How would you automate a cloud deployment process? Linux/OS: How would you find a specific file on a Linux system? How do you monitor resource usage (CPU, Memory) on a Linux server?
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Cloud Support Associate

Interviewed at Amazon

3.5★
Jan 11, 2025

Cloud Concepts: What are the key differences between IaaS, PaaS, and SaaS? Explain the concept of auto-scaling in cloud environments. What are regions and availability zones in a cloud infrastructure? How does load balancing work in cloud environments? Networking: Can you explain the difference between public and private IP addresses? What is a Virtual Private Cloud (VPC), and how is it used? How would you troubleshoot a connection issue between two servers hosted on the cloud? Storage: What are the differences between object storage and block storage? How would you migrate on-premise data to cloud storage? Describe the lifecycle policy in cloud storage services. DevOps: What is Infrastructure as Code (IaC), and why is it important? How would you automate a cloud deployment process? Linux/OS: How would you find a specific file on a Linux system? How do you monitor resource usage (CPU, Memory) on a Linux server?

Describe About yourself. Typing skills were tested. Some problem solving question were asked. Customer Interaction Demo type questions were present where you are required to talk or type to solve the issue raised by the customer.
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Customer Support Associate

Interviewed at Amazon

3.5★
Jan 1, 2025

Describe About yourself. Typing skills were tested. Some problem solving question were asked. Customer Interaction Demo type questions were present where you are required to talk or type to solve the issue raised by the customer.

Behavioral Question: Which is one thing/technology that you learnt during your coursework which you had never learnt before and how did you deal and cope up with that learning process? Networking: Gave me some random IP address and asked if its a valid IP address or no
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Cloud Support Associate

Interviewed at Amazon

3.5★
Aug 19, 2019

Behavioral Question: Which is one thing/technology that you learnt during your coursework which you had never learnt before and how did you deal and cope up with that learning process? Networking: Gave me some random IP address and asked if its a valid IP address or no

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