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Support Associate Interview Questions
4,750 support associate interview questions shared by candidates
Basic computer knowledge like whats processor, OS, types of OS
What are you looking to gain from this internship?
Do you have a car and would you be willing to drive everyday for work?
Would you be opposed to switching towns you sold in ever 8-12 weeks?
Name a time when you had a deadline to complete but a customer needed help. How did you complete the deadline and help the customer? (Multi-tasking question. )
Basic customer service questions: a time you helped a customer, how you multitask, etc.
The only trick here is not to negotiate your starting wage. Apparently they have plenty of college students/retirees willing to work for pennies on your dollar.
Explain a time that you dealt with an upset customer. How did you handle the situation?
Name a time when a coworker was not doing there job. What did you do?
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