Describe a time you helped a Person
Support Associate Interview Questions
4,750 support associate interview questions shared by candidates
Name one product from the company.
What would you do if you could not get along with a coworker?
Why Macy's? How did you react to someone in your past experience who stole something? Are you comfortable multitasking? Give an example in your past experience where you provided excellent customer service.
Why Macy's?
Please describe a time when you worked in a team setting.
Name a time when you had a deadline to complete but a customer needed help. How did you complete the deadline and help the customer? (Multi-tasking question. )
Describe a time you went above and beyond for a customer.
Tell me about a time when you had to solve a problem?
When did you lead a team by example? Have you ever seen a customer or co-worker steal? What did you do?
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