General questions about experience and interest. The assignments were more particular to the role. However, I’ve done many different assignments for interviews/applications before and I felt these assignments were particularly lacking context. Didn’t seem like a good gauge of skill or capability to do the job and learn.
Tell me something about yourself
They asked if I had previous experience with working from home and customer service.
What was your biggest accomplishment in your career?
Do you know how it is like working in a Customer Service?
Do you have previous experiences in Customer Service?
Are you able to diffuse stressful situations that may arise on the job while assisting customers over the phone with general and specific troubleshooting of their home phone/internet service?
Tell me something about yourself, Technical questions, Communication skills , confidence
Give me a 30 second elevator pitch on why we should hire you?
Describe a time when you had a customer yelling at you, completely irate.
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