Support Director Interview Questions

2,696 support director interview questions shared by candidates

Austin gave a very good introduction to the company/role/expectations/market opportunity. He paused and allowed me to ask questions after each section. I found him a true ambassador of Gong. He set me up with a great first impression of the company.He demonstrated active listening and showed genuine curiosity in my background. I felt being heard. His transparent, passionate and caring approach was a first witness to the company's values. By the end of our conversation, I felt that I want to work for Gong and be part of the journey.
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Senior Director Customer Support

Interviewed at Gong

4.4
Mar 31, 2023

Austin gave a very good introduction to the company/role/expectations/market opportunity. He paused and allowed me to ask questions after each section. I found him a true ambassador of Gong. He set me up with a great first impression of the company.He demonstrated active listening and showed genuine curiosity in my background. I felt being heard. His transparent, passionate and caring approach was a first witness to the company's values. By the end of our conversation, I felt that I want to work for Gong and be part of the journey.

At what level of granularity have you worked with: - Direct End Users - Their IT Dept/Helpdesk - MS Field Sales teams - MS Premier TAMs and SDMs - External Suppliers providing Frontline Technical Support - Peers within group outside of functional teams
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Support Delivery Manager

Interviewed at Microsoft

4
Jan 8, 2016

At what level of granularity have you worked with: - Direct End Users - Their IT Dept/Helpdesk - MS Field Sales teams - MS Premier TAMs and SDMs - External Suppliers providing Frontline Technical Support - Peers within group outside of functional teams

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