Basic questions on how you would interact with clients in certain situations. Basic networking and troubleshooting questions.
Support Interview Questions
94,457 support interview questions shared by candidates
What scenarios would you use in order to deal with an interaction with a customer and it's not going your way?
What interests you in IT?
Mostly payroll questions to confirm you have payroll exp.
How would I handle someone being difficult on a help desk call?
They asked a lot about intangible qualities and how I would fit into the social dynamic of the organization
Do you like to cook?
What is your expected salary?
My experience as customer service
No questions come to mind. They just asked the generic questions i.e. how long have you worked for this employer, what skills and experience have you got.
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