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Support Representative Interview Questions
5,771 support representative interview questions shared by candidates
How have you gone beyond expectations for a customer?
What previous experience do you have with software?
Please complete this take home test. It was crafting a response to 4 support tickets
Do you show empathy even if the customer's concern doesn't really call for empathy? For instance, customer calls in to tell you that they love your product.
Why do you want to work at this company?
What is an acceptable number of times to call in sick at work?
Call simulation. It's like a mock calls where in an assessor will act like a customer, sometimes an irate customer.. And they will check your soft skills..
no difficult question was asked
Networking and intermediate knowledge of thewcinternet and computer operation.
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