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Support Representative Interview Questions
5,772 support representative interview questions shared by candidates
What are your short term goals?
Asked questions about how you would handle specific situations
Standardfragen wie Was motiviert dich, warum Finn, warum diese Position.
Tell me about yourself? How do you handle irate or difficult customers? Why should we hire you? Why teleperformance?
How would I handle a feedback Different situational questions How much do I know about their mission and culture
Optional , Availability Work skills What would you do scenarios Job details
Tell me something about yourself that is not on your resume
Tell me about yourself, what is your experience,..thinks like those. None cares about what you know and your education since you can speak english or french
Tech support for Apple: 1.) how do you change the desktop on a mac? 2.) How much is Apple-care? 3.) how long does apple-care good for? 4.) How do you get iTunes? 5.)What browser does the mac use? 6.) If you could resolve a customer issue but break a policy/rule doing so, would you? 7.) Tell a time you went above and beyond. 8.) 3 characteristics you will bring to the company. 9.) role play: calm the customer down after she bought an iPhone 6 and couldn't set up her gmail.
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