Similar questions as VI (self-introduction, motivations, career path)
Support Representative Interview Questions
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the difference between a good customer service and a excellent customer service
Video Interview: 1. Give a brief introduction about yourself. 2. Describe your relevante skills and experience for this role. Why are you the best candidate? 3. Share a time you interacted with a difficult customer. How did you handle and what was the result? 4. You have 3 tasks to complete: You need to call a customer with an answer, your manager ask you to run a report and your collegues ak for you help. What do you do first? 5. Provide an example you provided an exceptional customer support.
What was the recent market news you saw?
Go above and beyond
Tell us what you know about Bloomberg.
What are your weaknesses?
tell us about yourself? why bloomberg? competitor? products? clients? culture? what do you know about this role? why do you think you are the right candidate? how do you see yourself in 3years time?
Why Bloomberg? What attracted you to this position? Tell me more about Bloomberg products and competitiors....
Why Bloomberg? Why this role? What do you know about Bloomberg and this role? Tell me about a time you have gone above and beyond in customer service. What are the most important aspects of customer service?
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