They asked if I had previous experience with working from home and customer service.
Support Representative Interview Questions
5,768 support representative interview questions shared by candidates
Why do you want to work here
Do you know how it is like working in a Customer Service?
Do you have previous experiences in Customer Service?
Are you able to diffuse stressful situations that may arise on the job while assisting customers over the phone with general and specific troubleshooting of their home phone/internet service?
how do you deal with an angry customer?
what are the struggle may occur on this job
Give an example of where you used (blank) skill to solve a difficult problem.
- How would you respond to a customer who is on the line and is asking for something you are not allowed to authorize?
Why are you leaving your current/former employer?
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