As mentioned above; Tell me about situations and behavioral based questions.
Support Specialist Interview Questions
13,835 support specialist interview questions shared by candidates
You and your family go to Disneyland, there are 5 gates but only 3 are open. The 3 gates have lines full of people, what would you do in the situation?
Lots of behavioral questions "tell me about a time when..." Also the Culture Add questions are great... re: belonging, entrepreneurship and purpose. All broad topics, but allow Greenhouse to see if your values align with the company.
What interested you about greenhouse software? Complete a take home assessment
They asked if it was ever okay to be late to work.
Introduction question/Tell me about yourself.
How would you handle an angry customer ? All basic questions related to Voice technologies and basic routing/switching.
We are a small company, why do you want to work for a small company? (This was a serious question from the hiring manager)
Give an example of showing empathy during a call.
They asked me a lot of personality traits.
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