Questions are related to basic network troubleshooting
Tech Support Engineer Interview Questions
317 tech support engineer interview questions shared by candidates
They sent me a test through emails regarding my IT knowledge
none really, tell me about yourself is always worth having something prepared for.
What is your strong field
What is BIOS? Troubleshooting Black Screen Audio Driver Related questions
for tech support you need to have a computer science background and ability to interpret / provide solutions for laptop desktop OS related issues
Recall a situation when you have successfully assisted a customer and learned a lesson out of this situation
What is the difference between ISCSI and Fibre?
OSI stack, everything you know about it and the layers.
Basic computer question like what is Ram and rom ?
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