Tech Support Specialist Interview Questions

18,917 tech support specialist interview questions shared by candidates

I'm not going to give away their processes, or what they ask. This is core to who they are. If you have the required experience, you would be able to either answer the questions, or get to the answers. I'm not going to make it easier for someone not qualified to try sneak into the position. Doing so would only lower the quality of the services that Superion provides. Be honest. Know your stuff.
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Tech Support Professional

Interviewed at Superion (BC)

5
Jul 29, 2025

I'm not going to give away their processes, or what they ask. This is core to who they are. If you have the required experience, you would be able to either answer the questions, or get to the answers. I'm not going to make it easier for someone not qualified to try sneak into the position. Doing so would only lower the quality of the services that Superion provides. Be honest. Know your stuff.

Candidates were given online test through mobile which is quite appreciable. They are asked to login through an URL with a candidate ID and password and the tests were on Aptitude, English Grammar and Basic Technical questions related to troubleshooting Desktops/laptops.
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Tech Support

Interviewed at Unisys

3.4
Jul 27, 2018

Candidates were given online test through mobile which is quite appreciable. They are asked to login through an URL with a candidate ID and password and the tests were on Aptitude, English Grammar and Basic Technical questions related to troubleshooting Desktops/laptops.

Suppose you start at $32,000 per year (about $16/hr .), receive $3,536 in company paid insurance benefits, receive 32% of your base in 401K/Profit Sharing/ESOP benefits, and cost the company 8% of your base in FICA taxes. Suppose also that you are trained for 4 months, plus get 7 holidays and 10 days total of sick leave and vacation your first year. Assuming 176 work hours per month and 8 hours per day; in your first year, what is your cost to the company per hour that YOU ARE AVAILABLE TO HELP A CUSTOMER?
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Tech Support

Interviewed at HCSS

4.2
Sep 4, 2018

Suppose you start at $32,000 per year (about $16/hr .), receive $3,536 in company paid insurance benefits, receive 32% of your base in 401K/Profit Sharing/ESOP benefits, and cost the company 8% of your base in FICA taxes. Suppose also that you are trained for 4 months, plus get 7 holidays and 10 days total of sick leave and vacation your first year. Assuming 176 work hours per month and 8 hours per day; in your first year, what is your cost to the company per hour that YOU ARE AVAILABLE TO HELP A CUSTOMER?

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