What kind of customers did I service? What types of problems did I resolve for them? Nothing out of the ordinary. Hiring manager was very concerned that I should know more about the business side and heavy on renewals than the technical troubleshooting piece.
Situaciones en las que tuve que usar data. Situaciones en las que experimenté un fracaso.
They gave a scenario where one of their clients who typically had a 20% response rate to their email surveys is now noticing a drop in that number and they wanted to know why.
Why do you want to work in sales?
Demostración de producto, dentro de su portfolio
Asked about specific cloud service.
Tell me about yourself.
They asked a lot of behavioral questions to determine how you would handle customer questions.
What is the difference between TCP/UDP?
Tell me about yourself. Walk me through your resume.
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