How would you manage to de-escalate a situation with an angry customer
Technical Consultant Interview Questions
4,422 technical consultant interview questions shared by candidates
What u know about rogers? Why you want to work? How you handle customers who said he is on hold for 30 mins?
behavioral question and about customer service
Describe the situation where you dealt with angry customer! and how did you turn the negative to positive experience?
What would you do if you are late for work?
I honestly can't remember any question but they were all... "Tell me a time....?"
How would you handle an irate customer who is demanding instant compensation?
What is your average hold time for a call
What do you know about Rogers? Do you know who our founder is? And our CEO?
1 Database commands scenario on commit and Rollback 2. about performance tunning and concurrent program 3. process of inbound and outbound interfaces 4.Reports (strongly recommend) please complete whole process of report development nd customisation of std report development and registration in Oracle apps 5. about cloud erp
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