Basically they will ask things about your experiences that matches with customer service . Difficult situation with customer, why you want to work in this role (don’t focus just in the company values).. etc. You can also check some questions here in Glassdoor.
Tell us about prior experience in research?
Did you have professional disagreements with your team members, and how did you resolve them
Cómo implemento la IA en mi dia a dia
Current tech updates you follow.
All admin related questions
How would you assist a frustrated user asking a refund
How would you approach a customer that contacts to receive instructions on a product your company offers.
What's the difference between russian and other cultures?
Experience in technical resolving of the issue
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