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Technical Specialist Interview Questions
4,720 technical specialist interview questions shared by candidates
Why are you interested in applying this job? Did you ever have to handle tough situation with your colleagues or friends? If a customer is in bad mood and complaining the reagent not working as supposed to be, what do you do?
There were technical questions about web development concepts—like APIs, client-side vs. server-side, and similar topics—but also situational ones, such as how I would handle a customer question about something I’m not familiar with, or how I’d respond in certain customer-related scenarios. They also asked about past experiences in my career that demonstrated behaviors and solution-oriented thinking.
How do you interact with a student or staff that have a problem using the software ?
Tell me about a project that was you had to think outside of the box for? Tell me more about this project (related to a project on my CV). What part of the CREDO resonates best with you.
What motivated you to apply for the technical support specialist?
What did you value about your last job?
Give an example of a time you couldn't help a customer.
They asked me basic questions like is Windows 7 still supported, am I aware of Log Me In and Service Now
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