Technical Support Agent Interview Questions

16,528 technical support agent interview questions shared by candidates

Several technical questions were a bit tricky and you would only know them if you have used some kind of virtualization technology. Also, there were technical scenario presented to you (as a customer), which you had to troubleshoot to resolve the issue. In addition, few behavioral questions were also asked.
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Technical Support Engineer

Interviewed at Asigra

3.4
Apr 23, 2016

Several technical questions were a bit tricky and you would only know them if you have used some kind of virtualization technology. Also, there were technical scenario presented to you (as a customer), which you had to troubleshoot to resolve the issue. In addition, few behavioral questions were also asked.

You have three friends and one flashlight and you appear at an old bridge. You only have one flashlight. Only two people can cross the bridge at once and they need to be holding the flashlight.. One friend can cross in 12 minutes, one can cross in 8 minutes, one can cross in 2 minutes, and you can cross in 1 minute. How fast can you all get across the bridge?
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Technical Consultant

Interviewed at Paytronix

3.2
Jul 27, 2016

You have three friends and one flashlight and you appear at an old bridge. You only have one flashlight. Only two people can cross the bridge at once and they need to be holding the flashlight.. One friend can cross in 12 minutes, one can cross in 8 minutes, one can cross in 2 minutes, and you can cross in 1 minute. How fast can you all get across the bridge?

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