Behaviour based questions based on customer facing experience. Example: Tell me a time you faced an upset customer and how did you handle the situation. Tell me a time when the company you worked for failed to deliver to the customer over the phone. Tell me a time when an unexpected situation occured and how did you handle the situation.
Q: Tell me a little bit about yourself Q: How do you see yourself in 5 years? Q: What are your expectations (environment/salary)? Q: are you studying right now? Q: what do you know about this company?
He gave me a sample scenario where some computer equipment wasn't working properly. I had to explain to him what I would do, and what I thought had caused the problem.
None
Mostly tech oriented questions.
What do you know about Apple
Why Apple?
Be sure to know technical knowledge, such as, what is RAM, how do you install programs etc.
How would you handle an irate cusstomer
Why did you move back and forth from WV to NM so much?
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