The test in reference to the study guide is the hardest. It ask questions about the inner workings of a computer like where is the audio card slot on a computer and what is the difference between led, lcd, plasma and 3d tvs. All the questions are very technical but if you review the book good you will pass.
Technical Support Analyst Interview Questions
17,022 technical support analyst interview questions shared by candidates
there was none difficult or unexpected question.
Why do you want to join the company (HCL) ?
Technicalities of your Profile
Networking questions.
Whats your view on Brittains membership of Europe ?
Basic questions about server 2008 such as DHCP, Domains and services in server. Some of the questions were from the CV.
I was surprised to have to take an editing test, since I had close to 20 years of experience.
How will you adjust with regular shift changes ?
Why should we hire you and not your fellow candidates?
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