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Technical Support Analyst L2 Interview Questions

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453 technical support analyst l2 interview questions shared by candidates

Networking: DHCP, DNS, troubleshooting, ports and protocols Desktop support: Application crashed, slow computer. Knowledge about servers Knowledge about databases Mobile support (Location and GPS permissions, Android, iOS)
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Technical Support Specialist L2

Interviewed at SOTI

3★
Apr 2, 2021

Networking: DHCP, DNS, troubleshooting, ports and protocols Desktop support: Application crashed, slow computer. Knowledge about servers Knowledge about databases Mobile support (Location and GPS permissions, Android, iOS)

Questions (Technical round):- 1. How many liters of a 20% alcohol solution should be mixed with 50 liters of a 60% alcohol solution to obtain a 30% solution? 2. Divide a circle into 11 parts using only 4 straight lines. Solution: http://mathcentral.uregina.ca/QQ/database/QQ.09.05/dean1.html 3. What is “Polymorphism”? 4. Types of Polymorphism. What is Overloading and Overriding? 5. What is doubly linked list and how it is different from single linked list? 6. Difference between do-while, for and while loop? 7. What is OOP? How it is different from structural programming? 8. Features of OOP. Questions (HR round):- 1. Tell me about yourself. (name, place, schooling, hobbies) 2. What are your strength and weaknesses? 3. Why sapient should hire you? 4. Where do you see yourself after 5 years from now? 5. Asked about my projects. But he was mainly interested in how I participated in that project and how I worked in that team. 6. Finally it was my turn to ask questions. (Use this opportunity well, this may be the deciding point).
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Associate Technology L2

Interviewed at Publicis Sapient

3.4★
Oct 4, 2015

Questions (Technical round):- 1. How many liters of a 20% alcohol solution should be mixed with 50 liters of a 60% alcohol solution to obtain a 30% solution? 2. Divide a circle into 11 parts using only 4 straight lines. Solution: http://mathcentral.uregina.ca/QQ/database/QQ.09.05/dean1.html 3. What is “Polymorphism”? 4. Types of Polymorphism. What is Overloading and Overriding? 5. What is doubly linked list and how it is different from single linked list? 6. Difference between do-while, for and while loop? 7. What is OOP? How it is different from structural programming? 8. Features of OOP. Questions (HR round):- 1. Tell me about yourself. (name, place, schooling, hobbies) 2. What are your strength and weaknesses? 3. Why sapient should hire you? 4. Where do you see yourself after 5 years from now? 5. Asked about my projects. But he was mainly interested in how I participated in that project and how I worked in that team. 6. Finally it was my turn to ask questions. (Use this opportunity well, this may be the deciding point).

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