I was given a scenario questions for trouble shooting various network connectivity issues and imaging issues. They just wanted to see what trouble shooting attempts I’d make before escalating to their teams- pretty standard stuff.
Technical Support Engineer Interview Questions
9,827 technical support engineer interview questions shared by candidates
What was the most challenging situation you had professionally and how did you handle it?
Office 365, Troubleshooting steps for desktop and laptops. Basic networking parts
1 How may layers are osi model and their works 2 what is the use of modam router switchs 3 what is the difference between ipv4 and ipv6 and asked much more
no technical questions all general discussion
How do you fix a ms pac man
Configuration of IP address. Assigning static ip to a system. dhcp, dns, adds related questions. questions related to bsod. tasks on live depend on their interest.
About my self and some technical questions
You have a fridge that is connected to the internet, and can go online and restock your groceries for you, based on what you keep in it and what you've consumed. Describe how you would go about testing such a product, and give examples of testing procedures you would use.
What attracted you to Carbon Black?
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